At Eastside Audiology & Hearing Services, we truly believe that for the hard of hearing person and their loved ones, hearing your absolute best leads to a better life.
Our patient-centered approach allows us to focus on satisfying your hearing care needs, whatever they may be. Our practice will work with you to diagnose and find solutions for your hearing loss and tinnitus using state-of-the-art equipment and the most advanced technology. Because our focus is entirely on your unique desires and requirements, coming to Eastside Audiology & Hearing Services means that you’ll experience patient care that is specific to you, with exceptional follow-up care that ensures your hearing needs are being well met. We at Eastside Audiology & Hearing Services want you to be delighted with your care. We are a local, independent, community-oriented practice. Our services are fully guaranteed, meaning we are committed to listening and responding to your concerns, and your technology is always expertly fit to renew your world of hearing. A strong patient-provider relationship based on honesty, integrity, and values is what we strive for, and we feel that this is the best approach to making sure you don’t miss out on any of the precious moments in your life.
There's a hearing solution that's right for you.
Hearing aids that function in sync with your smartphone are among the most convenient technology available — but no hearing system operates as an extension of your devices (cell phones, tablets, etc.) the way the Made for iPhone® Hearing Aids do.
Our discreet Invisible-in-the-Canal hearing aid offers a secure fit and advanced noise-processing technology, making it ideal for life on the go.
Sleek and subtle, this Completely-in-the-Canal technology is molded to the contours of your ear for a superior fit that offers a natural look and hearing experience.
Our Behind-the-Ear technology puts you in control with customizable fit options, wireless connectivity, and easy on-board volume control options. These hearing aids are available for those with mild up to profound hearing loss.
Reliable and convenient, the Receiver-in-the-Canal device has a lightweight feel and a flexible fit, and it is among our most popular systems.
With discreet, glasses-friendly fit and external controls, our In-the-Canal technology is the perfect piece to complement your lifestyle.
Our in-the-ear hearing aids are custom molded for you and are powerful and comfortable, allowing for all-day use.
See What People are saying about Eastside Audiology & Hearing Services
“I have worn hearing aids for 16 years and have been a patient of several local audiology companies. Eastside audiology is by far the “Best of the Best”.
Michelle Hillard is my audiologist and she has always worked in my best interest. I have always been treated with great care and respect.
Eastside’s policy to try hearing aids before you buy is very helpful. Michelle knew from my hearing tests which brands would work best and after I wore them I was able to choose the aids that worked for my lifestyle.
Eastside Audiology is a very stable company with 3 highly qualified audiologists. I am very glad I found them.”
“I can’t remember the last time I have had so great of an experience with an office or even a company. I do really appreciate the fact that the hearing aids can be tested before purchase. That is quite a plus!”
“I’m a former High School Band Director (32 years) and thanks to Eastside Audiology (and Stacey), I can truthfully say that I really enjoy life, people & TV! What a great feeling!!”
“I am impressed with your business plan, your facility, your very friendly receptionist, Lesa and with Stacey, my audiology whose extensive training is demonstrated with such patience.”
“If you could change one thing (or more) about our practice, what would it be?
Nothing, Very Seldom do you receive care of this quality.”
“It is a pleasure to work with Chris and her staff!! For the first time in my life, I actually wanted hearing aids (after needing them for a LONG time), and Chris has made it possible. The service and support are great…and it is always a fun appointment!”
“I’ve had hearing aids since I was 3 years old due to a childhood illness. This is the first practice I’ve been to where the audiologists are professional, caring and non-judging. My experience with other vendors has been condescending & I really, really appreciate this group of pros!”
"I am so very pleased with my new hearing aids. I find them of great help in the dining room. When the volume of conversations build, I can turn down the background sound and hear conversations at our table better.
In addition, I found another use for that feature the other night. In the past, I have had a problem hearing over the noisy heating/air-conditioning unit in my apartment if it cycles on while I am on the phone, to the extent that I have had to get up, cross the room and turn down the thermostat before continuing with the conversation. Now, I found that I can just turn down the volume on my hearing aid so that the noise in the room is greatly reduced, and I can continue with the conversation – what a relief!
Needless to say, that makes my quick fix for noise even quicker. Thank you so much for your help over the years, Stacey!!! Never before have I actually enjoyed wearing hearing aids!"
“You can’t believe how much you have enhanced my life. My new hearing aid is great. I can carry on a sensible conversation with those that I meet in an ordinary way. Clerks, wait people & friends. My FM system lets me hear what the pastor is saying on Sundays, what a friend in the car, or across a table is saying. My new phone (CapTel) has very clear & loud volume & not only that it prints what someone is saying!!! This is just a short version of the differences you have made for me & always greeting me with a smile & helpful way. I’m off for a month long trip & you all have made it so I can hear so much better that the trip will be more fun. God Bless you all.”
“I am delighted with my new Agil Pro Oticon hearing aids. What a difference it has made in the quality of my life! The comfort, fit, natural sound and ease in volume adjustments are superb.
The entire staff of Eastside Audiology are true professionals, in every sense of the word. I found Dr. Michele Hillard, my audiologist, to be so very kind, supportive and technically skilled. It was a pleasure to learn from her competence.
I highly recommend Eastside Audiology.”
“I recommend Chris highly. She really does take any amount of time it takes to make sure her clients get the best possible results.”
“Michele possesses a rare knack for blending high-level clinical and technical audiology skills with an inherent warmth and empathy for her patients.”
"The best thing about my new hearing aids is that I can hear my own speech. Without hearing aids, I can’t tell if I’m completing words that end in soft consonants. When I’m speaking now, while wearing the hearing aids that you programmed for me, I can hear the “ing” sound of words like “riding” and “talking.” The result is that I have more confidence when I’m talking with people and that is a wonderful feeling.
The other “best thing” about my new hearing aids is that I can hear more of what others are saying. I don’t have to work so hard to imagine what I think they are saying.
As you can tell, I am very pleased with the hearing aids that you have sold me."
"My wife had been bugging me for weeks to get my hearing checked. Your professional analysis proved what she had suspected – I had a hearing loss.
Later that night I went to my-delta.com and took Oticon’s background noise, hearing test. I failed. I asked my wife to also take the test and she passed with a 50% better score! Between your competent service and Oticon’s self-test I was sold on Delta hearing aids. All that remained was choosing from the wide variety of available colors.
I’ve been using my Deltas for a week and I am amazed every day by how much sound I’ve been missing. It is much easier to understand what people are saying and my wife is happy that we can now watch TV at half the volume. And when I ask people if they notice anything new about me it takes them several minutes of close observation before they see my hearing aids."
"It is my great privilege and pleasure to recommend Chris Borders and Eastside Audiology’s services to you.
From the day I walked in and asked about hearing aids, Chris has proven to be an excellent guide to a totally new world. From explaining what the results of my hearing test showed, to fitting the hearing aid, to the fine tuning and maintenance of it she anticipated every question and made the process so easy. The hearing aid has made a tremendous difference in my ability communicate. Probably the biggest surprise has been how much more relaxed I find myself in conversations when I’m not fighting to understand what others are saying. I wish all things in life could be as easy and achieve such positive results."
“Wonderful service. Thoughtful consideration for the patient’s personal needs. Highly recommended.”
"Soon after Eastside Audiology moved to Issaquah, I decided to try to improve my diminished hearing capability (my wife insisted that I go to a licensed audiologist). I found it very difficult to hear female and children’s voices and background noise was a real problem. After finding out what my problems and concerns were, Chris Borders gave me an extensive hearing exam. One of my concerns regarded how hearing aids would impact my singing. Chris programmed the aids to improve my hearing according to the test results and then adjusted the aids so that I was comfortable listening to my singing and hearing female voices. I recently had my six-month checkup and I am very pleased with the performance and comfort of my hearing aids. I would recommend Eastside Audiology to anyone with hearing loss."
"Dear Chris: I want to thank you for your help in helping me choose the perfect set of hearing aids. As you are aware, it took me over a year to decide to get a set of hearing aids to improve my hearing as well as my quality of life. I was so pleasantly surprised how comfortable the OTICON fit from day one. They are the greatest thing since sliced bread. You and your staff are super. Thanks again."
"I must compliment the staff of Eastside Audiology by simply saying “you’re the best”! Warm, friendly and competent, from the minute you enter the shop, conveniently located on Front Street next to the Library, there is no doubt that you are in good hands. Lesa is friendly, efficient and engaging as the first contact when one enters. Chris Borders exhibited total confidence and understanding in defining the best solution to my hearing needs. As a professional engineer I was impressed with her ability to deliver not only the data I have come to expect in my career but the also the personal side of the problems of diminished hearing. She was recommended to me by a competing audiologist which I believe says much about her well deserved reputation as an outstanding guide on the path to hearing solutions that work for the individual. Thanks Chris!"
"I was referred to Eastside Audiology 5 years ago. While the drive from my home in Seattle is certainly not convenient, I would not even consider a move to an office closer to home. The hearing aids I could purchase anywhere, but replicating the personal service and caring attitude of the entire staff wold be impossible."
“I have been working with Chris Borders and her team for over 10 years. It took me a few years to be convinced to see someone about my hearing loss, but once I did, Chris and her team were able to outfit me with some great hearing aids. They were compassionate, understood that a 30 year old wanted to “look” OK. Chris, Peggy, Michelle and the team are really great people, and knowledgeable about this field. When I visit the office in Issaquah, I feel as though I am being treated as a person rather than an outsider at an appointment at a doctor. This is key as you really want a person to understand you so you can get the best consultation tailored to your specific needs. If you’re wondering about hearing loss, and hearing aids, relax – they are much smaller than in past, and they work great (not like grandma’s). Go do it – you’ll really appreciate it.”
“Your (Chris) caring attitude was very comforting my first visit and continues to be. I know I can call and my questions well be answered by a Real Live Person who knows the answer or will call back with it”